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Showing posts from April, 2018

Women’s Care Florida chooses PatientTrak!

We are pleased to announce that Women’s Care Florida as selected PatientTrak as its provider of online healthcare reputation management.



Women’s Care Florida (WCF) is a specialty women’s health physician group offering patient care in obstetrics and gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery and genetic counseling. WCF has more than 200 healthcare providers that care for more than 350,000 patients annually, performing more than 13,000 deliveries per year and conducting more than 450,000 obstetrical, preventive, and gynecological visits yearly. WCF has 67 outpatient locations across Florida. WCF providers have privileges at 13 hospitals and are in-network with the major insurance companies. WCF was founded in 1998 by a small group of OB/GYN physicians. The organization has grown tremendously through the years by remaining true to its mission – “Improving the Lives of Women Every Single Day.”

Resource by :https://www.patienttrak.net/womens-ca…

Why Patient Satisfaction Matters Beyond Quality of Care

Patients choose where they go for care. The number one driver for patient satisfaction is perceived wait times measured against expectations. Facilities that do not provide visibility into their patient flow cannot manage or improve it. This results in lower physician and facility online reviews, lower reimbursement, weakening of the brand and decreased new patient acquisition.

Leading healthcare providers are taking patient satisfaction seriously as patient expectations are now changing. Facilities are streamlining the registration process, measuring patient wait times from door to discharge and proactively gaining insight into the patient experience post discharge.

Technologies like PatientTrak.net allow healthcare facilities to measure and manage wait times, streamline patient flow, improve staff efficiency and manage their online reputation.

Patients register through a kiosk upon arrival allowing wait times to be measured at each step of the process. Patient tracking boards display …