Skip to main content

PatientTrak Releases Google Reviews Response Software

PatientTrak users can directly respond to reviews from the platform and increase earned media

Lumin Medical LLC, a leader in patient satisfaction solutions for healthcare providers, announced it is now offering the ability to respond to Google reviews directly from its cloud-based, healthcare online reputation management platform,

PatientTrak already provides review site management for the top healthcare review sites: Google, Healthgrades, Vitals, RateMDs, WebMD, Yelp and YP capturing over 95% of all healthcare reviews.  Now the system allows users to post responses to Google reviews directly from the software rather than having to login into their Google My Business Account.

Responding to reviews from PatientTrak provides the following benefits:

· Faster Review Response –
The patient experience staff can react faster to patient feedback and demonstrate their dedication to service recovery and patient satisfaction.

· Improved Reviews Workflow – Busy healthcare marketing and social media departments want share reviews and develop response strategies that improve public and patient relations.

· Additional Earned Media – PatientTrak promotes earned media through the ease of reviews response.

PatientTrak is a leading, cloud-based visibility solution that provides profile listing management, review site monitoring, automated patient satisfaction surveys and physician transparency to help healthcare providers improve patient satisfaction.

The cloud-based PatientTrak system is scalable and is being used in healthcare settings ranging from individual medical practices to the country's largest health systems. It is available for a low monthly subscription and does not require the purchase of any other software or hardware.

All PatientTrak components offer reporting capabilities that enable healthcare facilities to monitor and improve patient satisfaction levels.

Free trials and online demos of PatientTrak's technology are available. For additional information go to www.patienttrak.net, email info@patienttrak.net or call 1-888-766-2862.

About Lumin Medical LLC

Headquartered in Franklin, WI, Lumin Medical was founded in 2014. Lumin's flagship product, PatientTrak, is a cloud-based patient satisfaction platform that includes Visit Flow, Online Reputation and Patient Engagement services used by healthcare organizations to reduce wait times, build their brand, and improve patient satisfaction.

Resource by : http://www.digitaljournal.com/pr/3661208#ixzz57w801w43

Comments

Popular posts from this blog

The great importance of physician online reputation management

Have you ever found yourself in such a situation that you went to some private clinic thinking that it will solve all of your health problems just because their costs were high and you thought they will provide you the best treatment? Went out disappointed, with no money and angry? We can relate, people nowadays experience it daily. Are you the person who takes a great care of your home and everything you have in there? You call the best and proven auto-mechanics for your car? Do you behave the same with your health? How much do you know about your clinic, doctor or even a dentist? Not so much, right? I hope that this isn't your answer.

We will take a closer look why is a physician online reputation management so important. First of all, it is so important for yourself to take as much information as you can before you choose your doctor or dentist. If you get in the wrong hands, and yes that happens, you can have so much damage to your body that you will sometimes even need years…

Doctor surveys: How to handle negative comments

Positive reviews are really important. It doesn’t matter what type of business you have. Remember, that a medical institution is a business as well, and comments and reviews are important as well. But, what is happening when you are getting negative comments and feedback? You need to know what the best way is to handle negative comments as well.

For most people, doctor surveys are a great and positive way to get new patients. However, getting negative comments can make it harder. This is why every doctor should know how to handle negative comments. This is the only way to ensure that you are reacting correctly and still get the most out of the online surveys. Here are some tips about how you can handle negative comments online.




Why are negative comments really bad for a medical institution?

If you know why negative comments from physician transparency software, you will understand why you need to react to negative comments the right way. What is the best way and what is the worst thin…

Why Use Patient Satisfaction Surveys?

Open discourse with patients – let them know you are tuning in.

Pick up a more precise comprehension of the patient experience.

Advance educated basic leadership by picking up factually

solid information

Can be utilized to discover hone promoters and drive made strides

online surveys for destinations like Google, Healthgrades, Vitals,

RateMDs, others

Higher repayment from payors.

What We Offer 

PatientTrak's HIPAA agreeable overview benefit takes into consideration robotized same day patient and area studying, completely altered over all features for the two suppliers and areas. Utilizing our devices you can make custom patient fulfillment overviews or utilize your CG-CAHPS and HCAHPS study configurations to get profitable patient experience criticism for your association. Create extraordinary reviews by specialist, claim to fame, gathering, area or different factors and have them sent by means of email or instant message.

Highlights 

Overviews Dashboard – PatientTrak's anything…