Founded in 2006, PatientTrak is the leading provider of visibility solutions that drive patient satisfaction.
PatientTrak’s cloud-based visibility solutions including Visit Flow, Online Reputation and Patient Engagement are used by healthcare organizations to reduce wait times, build their brand, and improve patient satisfaction.
Search This Blog
Oaklawn Hospital Group Selects PatientTrak for Online Reputation Management
PatientTrak is pleased to call Oaklawn Hospital Group our customer! Using PatientTrak, Oaklawn is now able to monitor all of their online reviews on sites like Google, Healthgrades, Vitals, RateMDs and others to measure their patient satisfaction.
PatientTrak is also keeping all of Oaklawn’s profile listings accurate and up to date so that their patients access the correct physician and location information online.
PatientTrak now supports WebMD for reviews and profile management. We recently completed a study of normal patient search patterns to determine the most highly ranked healthcare review sites.
One of main conclusions from the study is that WebMD has emerged as one of the most important sites in the online reputation market. In 66% of searches, WebMD appears in the top five results, and has prominence in overall Google first page real estate.
As of October 1, 2017, Healthgrades will no longer permit health care entities to assign 3rd Party Administrators as a provision of their Data Licensing Agreements with Healthgrades, nor allow said 3rd Parties to manage provider profiles on Healthgrades.com.
This means that going forward, doctors and their practices (healthcare entities) will have to manage their profiles and respond to reviews directly with Healthgrades. We (3rd Party Administrator) will no longer be allowed to provide this service to you our clients.
The only exception to this new policy is if you become a Healthgrades Premium client. Should you choose to become a Healthgrades Premium client, PatientTRak could continue as your 3rd party administrator.
Please note that this change is a result in a change in Healthgrades policy not ours. Please contact your Account Manager for more information on Healthgrades Premium.
We recommend that you claim and manage your Healthgrades profiles as this will allow you to maintain …
Lumin Medical, LLC has adopted this Health Information Security
Policy to comply with the Health Insurance Portability and
Accountability Act of 1996 (“HIPAA”), as amended by the Health
Information Technology for Economic and Clinical Health Act (“HITECH
Act”) (hereinafter “HIPAA”); the Department of Health and Human Services
(“DHHS”) security and privacy regulations; other federal and state laws
protecting confidentiality of health information, and business
associate contracts that we have entered into; and the Joint Commission
on Accreditation of Healthcare Organizations accreditation standards, as
well as our duty to protect the confidentiality and integrity of
confidential medical information as required by law, professional
ethics, and accreditation requirements. In addition, this Report
Procedure Policy will assist Lumin Medical, LLC in fulfilling its
obligation under the DHHS privacy regulations to mitigate damages caused
by breach of individual privacy. All pers…