Founded in 2006, PatientTrak is the leading provider of visibility solutions that drive patient satisfaction.
PatientTrak’s cloud-based visibility solutions including Visit Flow, Online Reputation and Patient Engagement are used by healthcare organizations to reduce wait times, build their brand, and improve patient satisfaction.
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Oaklawn Hospital Group Selects PatientTrak for Online Reputation Management
PatientTrak is pleased to call Oaklawn Hospital Group our customer! Using PatientTrak, Oaklawn is now able to monitor all of their online reviews on sites like Google, Healthgrades, Vitals, RateMDs and others to measure their patient satisfaction.
PatientTrak is also keeping all of Oaklawn’s profile listings accurate and up to date so that their patients access the correct physician and location information online.
PatientTrak now supports WebMD for reviews and profile management. We recently completed a study of normal patient search patterns to determine the most highly ranked healthcare review sites.
One of main conclusions from the study is that WebMD has emerged as one of the most important sites in the online reputation market. In 66% of searches, WebMD appears in the top five results, and has prominence in overall Google first page real estate.
Have you ever found yourself in such a situation that you went to some private clinic thinking that it will solve all of your health problems just because their costs were high and you thought they will provide you the best treatment? Went out disappointed, with no money and angry? We can relate, people nowadays experience it daily. Are you the person who takes a great care of your home and everything you have in there? You call the best and proven auto-mechanics for your car? Do you behave the same with your health? How much do you know about your clinic, doctor or even a dentist? Not so much, right? I hope that this isn't your answer.
We will take a closer look why is a physician online reputation management so important. First of all, it is so important for yourself to take as much information as you can before you choose your doctor or dentist. If you get in the wrong hands, and yes that happens, you can have so much damage to your body that you will sometimes even need years…
As of October 1, 2017, Healthgrades will no longer permit health care entities to assign 3rd Party Administrators as a provision of their Data Licensing Agreements with Healthgrades, nor allow said 3rd Parties to manage provider profiles on Healthgrades.com.
This means that going forward, doctors and their practices (healthcare entities) will have to manage their profiles and respond to reviews directly with Healthgrades. We (3rd Party Administrator) will no longer be allowed to provide this service to you our clients.
The only exception to this new policy is if you become a Healthgrades Premium client. Should you choose to become a Healthgrades Premium client, PatientTRak could continue as your 3rd party administrator.
Please note that this change is a result in a change in Healthgrades policy not ours. Please contact your Account Manager for more information on Healthgrades Premium.
We recommend that you claim and manage your Healthgrades profiles as this will allow you to maintain …