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Showing posts from March, 2017

Healthcare online reputation management: 4 things that every practice should know

When it comes to healthcare and doctors, it is always important that you know that you can trust the doctor or any healthcare clinic or hospital. The one thing that is hard, is to find some information online about a specific practice or hospital.

This is where the healthcare online reputation management software is coming in. This exactly tells you about the practice, the hospital or any healthcare institution that you want to use. But, if you as the management of a healthcare institution don’t have this software, your patients can really leave any reviews and comments about the place. And, the practice or hospital will have a hard time growing. If you don’t make use of this type of software, then you should make sure that you know about these four things:

What is online reputation management?

The first thing that you should know is exactly what is physician online reputation management and how this can be beneficial or problematic to your practice or hospital.

Online reputation mana…

Healthcare Online Reputation Management Advantages And Disadvantages

Healthcare Reputation Management enhance your online image with comprehensive tools. It helps doctors, dentists, and healthcare organizations protect their reputations with online review management.

Healthcare Online Reputation Management is based on a software platform that provides real-time data into the things people are saying about your locations and providers online as well as this tool tells healthcare consumers around positive and negative reviews.
Phone : 888-766-2862
For more information visit our website or give us a call :

Google Knowledge Panel

PatientTrak’s Online Reputation Management solutions drive significant Search Engine Optimization (SEO) for your website.

Our customers see their sites appear in the Google Knowledge Panel.

Our Patient Satisfaction Survey, Automated Review Request and Physician Transparency services drive a steady stream of ratings/reviews directly to your website.  Google has determined that the practice website below (a PatientTrak customer) to be highly relevant site for patient review information and has featured it in the Google Knowledge Panel.

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Why is it beneficial to have patient reviews of doctors?

How many of us has gone to a doctor or hospital and finds that it wasn’t the best experience? But, that it wasn’t because of the illness that you might have had?

This is getting more and more frequent that doctors and hospitals aren’t as great as what it was a couple of years ago. And, you can’t always search for reviews online to find the best doctor or hospital. However, there are some ways that you can get patient reviews of doctors online that you can use to find the best doctor in town. Here are some reasons why it is beneficial to read and to know reviews of doctors and other healthcare professions:

Can evaluate the medical practice as a whole

When you are going to ensure that your practice is getting doctor rating reviews, you are going to ensure that the whole practice is being evaluated.

Meaning that other patients will not only know what they can expect from the doctor on call, but they will know what they can expect from the whole practice. There are some practices out there …

Why is it beneficial to have patient reviews of doctors?

New JAMA Study Shows Physician Reviews on the Rise

The Journal of the American Medical Association published a new research study on 2/21/17 titled Website Characteristics and Physicians Reviews on Commercial Physician-Rating Websites.  The data shows that physician reviews are on the rise and that in 2016 only 34% of physicians did not have a single online review compared in 73% without a review in 2009.  Nearly 60% of patients report that online reviews are important when choosing a physician.

PatientTrak’s Online Reputation Management Software tracks reviews across all of the major sites where healthcare reviews are left.

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Hunt Regional Medical Center Selects PatientTrak

We are pleased to announce our newest customer – Hunt Regional Medical Center in Greenville, TX!   Hunt Regional is using PatientTrak to track surgical patients and provide text messages to family members. 

Texting messaging family members reduces anxiety and allows them to move throughout the facility knowing they will be provided with periodic status information.  Hunt Regional has integrated their EMR with PatientTrak via HL7 to provide scheduling information and eliminate double entry of patient information.

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Using the software correctly

In order to be able to use the software correctly, you need to know exactly what software you should choose. And, you should make sure that you are going to read the comments that patients have made at the - healthcare online reputation management software.

If you don’t do anything about the comments that the patients are leaving at the online software, you will not improve your services and you might be starting to lose patients. New patients will also not come to your hospital or medical practice anymore.

The whole idea of using this software is to make sure that you have the power to see what your patients are thinking about you, and how you can correct any problems that your patients are experiencing that you didn’t know about.

Things to consider before deciding to use this software

There are a couple of things that you should consider, before you start using any doctor online reputation management software. You need to make sure that you don’t use the free online reputation soft…

The complete guide to doctor online reputation management