Founded in 2006, PatientTrak is the leading provider of visibility solutions that drive patient satisfaction.
PatientTrak’s cloud-based visibility solutions including Visit Flow, Online Reputation and Patient Engagement are used by healthcare organizations to reduce wait times, build their brand, and improve patient satisfaction.
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PatientTrak Drives Reviews to the Google Knowledge Panel
PatientTrak’s Online Reputation Management solutions dramatically improve our customers’ website Search Engine Optimization (SEO). Our Physician Transparency services drive a steady stream of ratings/reviews directly to our customers’ websites. This content is highly relevant to Google and other search engines.
Using PatientTrak and Google’s new rich snippet guidelines our customers are seeing their Patient Satisfaction Survey results Google Knowledge Panel.
Have you ever found yourself in such a situation that you went to some private clinic thinking that it will solve all of your health problems just because their costs were high and you thought they will provide you the best treatment? Went out disappointed, with no money and angry? We can relate, people nowadays experience it daily. Are you the person who takes a great care of your home and everything you have in there? You call the best and proven auto-mechanics for your car? Do you behave the same with your health? How much do you know about your clinic, doctor or even a dentist? Not so much, right? I hope that this isn't your answer.
We will take a closer look why is a physician online reputation management so important. First of all, it is so important for yourself to take as much information as you can before you choose your doctor or dentist. If you get in the wrong hands, and yes that happens, you can have so much damage to your body that you will sometimes even need years…
Positive reviews are really important. It doesn’t matter what type of business you have. Remember, that a medical institution is a business as well, and comments and reviews are important as well. But, what is happening when you are getting negative comments and feedback? You need to know what the best way is to handle negative comments as well.
For most people, doctor surveys are a great and positive way to get new patients. However, getting negative comments can make it harder. This is why every doctor should know how to handle negative comments. This is the only way to ensure that you are reacting correctly and still get the most out of the online surveys. Here are some tips about how you can handle negative comments online.
Why are negative comments really bad for a medical institution?
If you know why negative comments from physician transparency software, you will understand why you need to react to negative comments the right way. What is the best way and what is the worst thin…
Open discourse with patients – let them know you are tuning in.
Pick up a more precise comprehension of the patient experience.
Advance educated basic leadership by picking up factually
Can be utilized to discover hone promoters and drive made strides
online surveys for destinations like Google, Healthgrades, Vitals,
Higher repayment from payors.
What We Offer
PatientTrak's HIPAA agreeable overview benefit takes into consideration robotized same day patient and area studying, completely altered over all features for the two suppliers and areas. Utilizing our devices you can make custom patient fulfillment overviews or utilize your CG-CAHPS and HCAHPS study configurations to get profitable patient experience criticism for your association. Create extraordinary reviews by specialist, claim to fame, gathering, area or different factors and have them sent by means of email or instant message.